Shipping & Delivery
Shipping & Delivery Policy
Effective Date: 9/9/2025
At The Black, we’re committed to getting your order to you quickly and reliably. Please review the shipping options, times, and prices below.
United States
| Shipping Method | Over $75 | Under $75 |
|---|---|---|
| Standard (3-7 Business Days*) | FREE | $6.99 |
| 2 Business Days (Order by 3pm ET)* | $15.99 | $15.99 |
| 1 Business Day (Order by 3pm ET)* | $19.99 | $19.99 |
| Saturday Delivery | $24.99 | $24.99 |
Oversize Orders: Orders over $499.99 (before shipping/taxes, after discounts) are classified as oversize. Oversize orders are excluded from free shipping promotions and subject to the shipping rates above.
Canada
| Shipping Method | Over CAD $100 | Under CAD $100 |
|---|---|---|
| Standard (4-7 Business Days**) | FREE*** | CAD $11.00 |
| Express (2 Business Days) | CAD $40 | CAD $40 |
Oversize Orders: Orders over CAD $699.99 (before shipping/taxes, after discounts) are classified as oversize and excluded from shipping promotions.
Mexico
| Shipping Method | Over MXN $899 | Under MXN $899 |
|---|---|---|
| Standard (4-7 Business Days**) | FREE*** | MXN $99 |
| Express (1-2 Business Days) | MXN $199 | MXN $199 |
Oversize Orders: Orders over MXN $9,999.99 are classified as oversize and excluded from shipping promotions.
European Union
| Shipping Method | Over USD $125 | Under USD $125 |
|---|---|---|
| Standard (6-9 Business Days**) | FREE*** | USD $12.99 |
| Express (2-5 Business Days**) | USD $34.99 | USD $34.99 |
Oversize Orders: Orders over USD $499.99 are classified as oversize and excluded from shipping promotions.
United Kingdom
| Shipping Method | Over USD $125 | Under USD $125 |
|---|---|---|
| Standard (5-7 Business Days**) | FREE*** | USD $12.99 |
| Express (2-4 Business Days**) | USD $34.99 | USD $34.99 |
Oversize Orders: Orders over USD $499.99 are classified as oversize and excluded from shipping promotions.
Australia
| Shipping Method | Over USD $125 | Under USD $125 |
|---|---|---|
| Standard (6-9 Business Days**) | FREE*** | USD $12.99 |
| Express (3-5 Business Days**) | USD $34.99 | USD $34.99 |
Oversize Orders: Orders over USD $499.99 are classified as oversize and excluded from shipping promotions.
Rest of World
| Shipping Method | Over USD $125 | Under USD $125 |
|---|---|---|
| Standard (13-16 Business Days**) | FREE*** | USD $12.99 |
| Express (7-9 Business Days**) | USD $34.99 | USD $34.99 |
Oversize Orders: Orders over USD $499.99 are classified as oversize and excluded from shipping promotions.
Important Notes
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*Estimated delivery times include processing and in-transit time. Processing can take 1-4 business days. Business days do not include weekends or U.S. holidays.
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**For international orders, delivery times start once your package has shipped (processing up to 5 business days). Customs clearance may cause delays.
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***Free shipping thresholds apply after all discounts/coupons are applied.
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During holidays, sales, or peak seasons, please allow an additional 3-10 business days for processing and delivery.
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Oversize orders are excluded from free or promotional shipping offers.
Customs, Duties & Taxes (International Orders)
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International customers may be responsible for customs duties, import taxes, and fees imposed by their country.
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These charges are not included in product prices or shipping fees and vary by region.
Shipping Issues
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If your order is lost, delayed, or damaged in transit, contact support@theblack.london within 14 days of delivery.
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We will investigate with the carrier and provide a resolution, which may include replacement or refund.