Privacy Policy

Privacy Policy of The Black

Effective as of 2025

This Privacy Policy (“Policy”) describes how The Black (operated by KOKILAA LLC) collects, uses, discloses, and protects your personal information when you use our website [theblack.london] (“Site”) and related services. It also describes your rights under applicable laws. We’re committed to respecting your privacy and protecting your data, in compliance with laws including GDPR (EU & UK), CCPA / CPRA (California), other U.S. state privacy laws, and applicable international regulations, as well as Google Merchant Center / Google Product Listing requirements.

1. Company Information

  • Company Name: KOKILAA LLC

  • Brand: The Black

  • Address: 30 N Gould St Ste R, Sheridan, WY 82801 USA

  • Email for Privacy & Data Requests: Contact US

2. Scope & Applicability

This Policy applies to all users of the Site and any interactions with us in purchasing, browsing, or otherwise using services via the Site. It applies to users from USA, Canada, EU, UK, UAE, and all other jurisdictions where we operate. It covers personal data collected via the Site, via email, via customer support, and through marketing.

3. Information We Collect

a. Information You Provide

When you interact with or use our services, we collect information you voluntarily provide, for example:

  • Contact information: name, billing and shipping address, email, phone number.

  • Account credentials: username, password, authentication details.

  • Payment information: credit/debit card (or payment method), transaction details (processed via third-party processors).

  • Order history: items purchased, returns, product preferences.

  • Customer support communications: messages, surveys, feedback.

  • Other information for marketing or promotions: if you opt in (preferences, interests).

b. Automatically Collected Information

We also automatically collect certain data:

  • Technical and device data: IP address, browser type & version, device type, operating system, screen resolution.

  • Usage data: pages visited, how you move through the Site, time spent, shopping cart activity including abandoned carts.

  • Cookies, pixels, and similar tracking technologies.

  • Location data (general / approximate) from IP; precise location only with explicit permission.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, maintain, operate, and facilitate shopping services: process purchases, shipments, returns, refunds.

  • To communicate: order confirmations, support, security alerts, notices.

  • To improve our Site, products, and services: analytics, testing, improving user experience.

  • To personalize content, offers, and marketing: show you relevant items, promotions.

  • To comply with legal obligations: taxes, customs, regulatory enforcement.

  • To prevent fraud, abuse, and security threats.

  • For advertising and remarketing: via Google, social media, third-party ad networks (including matched audiences, retargeting) in compliance with Google Merchant & Product Listing policies.

5. Disclosure of Your Information

We may share or disclose your information:

  • With service providers and their agents: payment processors, shipping carriers, IT / hosting / analytics providers, email delivery services, customer service.

  • With advertising partners: for targeted / remarketing ads.

  • With law enforcement, government bodies, or as required by law.

  • In business transfers: if we merge with, are acquired, or transfer part or all of our business.

  • At your direction or with your consent.

We do not sell your personal information in the sense of some laws; any “sharing” for behavioral advertising or remarketing will be clearly disclosed, and opt-out options provided.

6. Cookies, Pixels & Tracking Technologies

  • We use cookies and tracking pixels for essential site function, performance analytics, functional improvements, and advertising / remarketing.

  • Types include “strictly necessary”, “performance”, “functional”, “advertising / targeting”, and “social media” cookies.

  • You can find out more in a separate Cookies / Tracking Policy section. You also have control over cookies through your browser settings.

  • For advertising / remarketing, we use tools such as Google Ads, Facebook / Meta Pixel, etc., which require disclosure per Google policies.

7. International Data Transfers

Because we operate internationally (USA, Canada, EU, UK, UAE, etc.), your data may be transferred to and processed in countries outside your country of residence, including the United States. Where applicable, we use legal safeguards (like EU Standard Contractual Clauses or other lawful transfer mechanisms) to protect your data.

8. Your Rights

Depending on where you are located, you may have rights including:

  • Access & Portability: Request copies of your personal data.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Ask that your data be erased (where lawful).

  • Restriction / Objection: Limit how we process your data or object to processing (especially for marketing / profiling).

  • Opt-out of marketing / remarketing: Decline promotional emails / ads.

  • Opt-out of sale or sharing (where defined by applicable law, e.g., CCPA).

  • Withdrawing consent: Where we rely on consent, you can withdraw at any time.

To exercise your rights, contact us via privacy@theblack.london, with enough detail for us to verify your identity.

9. Retention of Data

We retain personal data only as long as necessary for the purposes for which it was collected, for legal compliance, or for resolving disputes, enforcing agreements, fraud prevention, etc. When we no longer need data in identifiable form, we delete or anonymize it.

10. Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. These include encryption (SSL/TLS), secure payment processing, restricted access control, regular security audits. However, no system is completely secure; we cannot guarantee absolute security.

11. Children

Our Site is not intended for children under 13 years old (or older age if local law requires). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it in accordance with applicable law.

12. Updates to This Policy

We may update this Policy from time to time. Material changes will be noted by updating the Effective Date and by posting the revised Policy on the Site. If required by law, we may also notify users via email. Your continued use of the Site following such changes means you accept the updated Policy.

13. Region-Specific Notices & Disclosures

Because we serve multiple regions, additional rights or disclosures may apply:

  • EU / UK (GDPR): We will identify data controller, legal bases (contract, consent, legitimate interests), your rights under GDPR.

  • California & other U.S. States: Disclosures under CCPA / CPRA (rights to know, delete, correct, opt-out), notice of sale/sharing of data, “Shine the Light” obligations if applicable.

  • Canada, UAE, etc.: Comply with local privacy laws and obligations (e.g. PIPEDA in Canada).

14. Google Merchant / Product Listing Compliance

To comply with Google’s product listing policies, we explicitly disclose:

  • That we collect user data for purposes including remarketing, personalized advertising, and sharing with ad/analytics providers (Google, Meta, etc.).

  • That user data may be shared with Google and other third parties for advertising / matched audience / shopping remarketing.

  • That users have choices to opt-out of personalized advertising / remarketing / cookie usage.

  • That our refunds, returns, shipping, and other merchant policies are clearly disclosed elsewhere on the Site (in shipping/returns/refunds policy pages).

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

KOKILAA LLC
30 N Gould St Ste R
Sheridan, WY 82801 USA